shipdRefund Policy
Last updated: [date]
- 7-day money-back guarantee. If you are not satisfied, ask for a refund within 7 days of your first payment and we will refund it in full, as long as fewer than [5] tasks have been run on your account.
- After that. Plans are billed monthly and are not refunded for partly used months. You can cancel at any time and keep access until the end of the paid period.
- Our mistakes. If we charge you twice or by error, or the service was unavailable for a long period, we will refund or credit the affected amount.
- International purchases are processed by Paddle. Refund requests can be sent to us at hello@shipd.space or through Paddle, and are subject to this policy.
- How refunds are paid. Refunds go back to the original payment method within [5-10] business days of approval.
- Introductory offer. The 70% first-month price is the amount you paid, so a refund within the 7 days is for that amount.
Questions: hello@shipd.space